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For the time being, we offer online pre-orders for pickup.
Pick Up Location:
2620 Rutherford Rd, Vaughan ON L4K 0H1, Canada
Make your way to the front desk when you arrive. Your order will be packed and ready-to-go once your payment is made at the register.
At WildPaws, your satisfaction is very important to us. We've made our return policies easy and convenient for our devoted pet lovers.
Return Of Goods
Within 14-days of purchase, items eligible for return:
After 14-days of purchase, refund will be issued as a store credit in the form of a Gift Card.
No refunds or returns will be provided after 30-days from the purchase date.
Refund will be issued in the same form of tender with which the product was purchased.
If a Gift Card was used, the returned amount will be placed on a new Gift Card.
Items ineligible for return in accordance to our return policies include:
Due to the nature of our business, frozen items that have been thawed or improperly stored are ineligible for return. We reserve the right to assess the request for return on raw items on a case-by-case basis at our sole discretion.
We follow manufacturer return policies which are uniquely set out by the manufacturer.
Returning Online Purchases
In accordance with our return policies, if you're not satisfied with your wildpawspantry.ca purchase, please visit our store location to make a return at no additional cost. We will happily refund your order for the purchase price.
Questions about our return policies? We can be reached Tuesday - Saturday 11:00am to 6:00pm EST by phone, or through email at [email protected].
WildPaws Pantry Inc. reserves the right to change or revise store return policies at its sole discretion and without notification.