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Reward Programs

WildPaws Loyalty Program

Loyalty membership helps you treat your pet and your wallet! Benefits of joining our Loyalty program include:

  • EARN Loyalty Points on every purchase
  • EARN FREE food faster with Frequent Buyer Programs 
  • SAVE 5% OFF on the Case Discount Program *
  • SAVE 10% OFF Senior Saturday once a month **

$1 spent = 1 point earned

Loyalty Points equal the number of whole dollars spent (before taxes) and points always round down. For example, $1.75 = 1 point. 

Easy Sign Up

To begin earning Loyalty Points, you will be asked to provide your full name and a valid phone number which will become your unique customer ID. 

Earning points begins once you make a purchase.

One account per customer.

Important Note: please use the same contact information each time you shop in-store or online, so that your unique customer ID is linked to your account earning Loyalty Points.

If you cannot remember the contact information you provided, please contact us at [email protected].

Redeem Your Loyalty Points

Loyalty Points can be used toward dollars-off a purchase subtotal or a percentage discount on specific items, before taxes are applied.

To be eligible to use Loyalty Points for dollars-off your total purchase, the subtotal (before taxes) must be $20.00 or more.

For now, Loyalty Points can only be redeemed in-person during payment at the register, including online orders for pick-up.

Loyalty Point rewards cannot be combined with any other offers such as sales, discounts, specials, coupons, credits, promotions or Frequent Buyer Programs.

Tracking Your Loyalty Points

Once you are enrolled in our Loyalty program, you will receive a link to complete your registration via text message, so it is important to provide a valid phone number. Once you have completed your registration, you can view and track your point balance on you phone, or you can ask us for your Loyalty Points total at any time.


Frequent Buyer Program

Buy 12 Get 1 FREE

Loyalty goes both ways! WildPaws Pantry offers Frequent Buyer Programs in partnership with the following vendors:

 

 

 

 

 

 


First Responder Discount

We’re grateful every day for those who serve our country and keep us safe and healthy. For all you give and in honour of your support, we offer 10% OFF to First Responders in Canada.

Includes firefighters, law enforcement, search and rescue, EMT’s, and medical doctors.

To qualify for the First Responder Discount, you must present valid proof that you work as a first responder. This can be your work ID, Government issued ID or a First Responder’s discount card. 

The First Responder Discount is eligible for in-store purchases and for regular priced items only. Cannot be combined with any other offers, sales, discounts, coupons, promotions, gift cards or Frequent Buyer Programs. 


Frequent Buyer Program Terms & Conditions

  • Free product will be awarded upon or after purchase of your 12th product purchase.
  • Purchases must be completed within a 12 - 24 month period (depending on vendor rules) from first product purchase.
  • Free product value is based on the lowest selling price of participating products as set forth by vendor.
  • The entitlement to free product has no cash value.
  • All returned items will be deducted from your total.
  • Frequent Buyer Program cannot be combined with other offers such as sales, discounts, coupons, credit or promotions.
  • Sample size bags are not eligible.
  • You cannot combine Frequent Buyer Cards from other locations.
  • Frequent Buyer Cards are one per person, per household.
  • By participating in this program, the customer consents to their contact information and/or proof of qualifying purchases to be shared with the manufacturers of the applicable foods.
  • WildPaws reserves the right to amend, modify or discontinue any reward or buyer program at any time.
  • WildPaws reserves the right to exclude specific customers from the program due to special pricing arrangements, or other reasons.
  • WildPaws reserves the right to cancel your participation in the Frequent Buyer program in the event of fraud, abuse of privileges or violation of terms and conditions.

Specialized Discount Programs Terms & Conditions

* Case discounts are available on select brands only. Items must be same size, value, brand or sub-brand to qualify for the program discount.  

** Senior Saturday occurs the first Saturday of every month. Must be at least 60 years of age and be a valid Loyalty member to qualify for the discount. You may be asked to show a valid Driver's License or ID.
 
Specialized Discount Programs are eligible on regular priced items only and applied before taxes.
 
Specialized Discounts cannot be combined with any other offers such as sales, discounts, coupons, credits, promotions, frequent buyer programs or gift cards.
 
WildPaws Pantry Inc. reserves the right to change or revise Specialized Discount Programs without notice.
 
WildPaws Pantry Inc. reserves the right to modify, suspend, revoke or terminate any Program and/or Discount at any time, for any reason, without notice, which can include refusal of Discount at the time of purchase.
 
WildPaws Pantry Inc. may exempt certain products or categories of products from eligibility for Discount, at its sole discretion and without notice.